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IT Troubleshooting Program

The Challenge

You need to help IT staff get the information they require to solve critical issues immediately and

  • Give them the means to access specific, practical answers to questions that arise in the moment.
  • Support your staff in adhering to your organization's SLAs
  • Keep your IT staff current with rapidly-changing technologies
  • Offer your IT professionals on-demand resources to aid problem solving
  • Increase productivity and employee retention
IT Troubleshooting Program Video

Our Approach

Effective IT maintenance and IT problem solving require that your professionals be able to deal with technical issues as they arise. That requires reliable reference materials—on-demand and up-to-date. Skillsoft's searchable content from trusted publishers and experts offers a faster way to enable timely IT troubleshooting. Skillsoft's on-demand IT skills training resources support the need for informal, just-in-time learning that is far more comprehensive than conventional web surfing. For example, our ITPro™ Collection provides a fully searchable digital library of more than 10,000 IT reference books from trusted publishers

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